We're here for you! For general enquiries drop us an e-mail to info@sjohnstontrainingacademy.com.
Check out out frequently asked questions, and if you still have questions don't hesitate to reach out.
FAQ
Are all the online courses accredited?
Yes- all the online courses are fully accredited by ABT Accreditation.
How old do you have to be to enrol?
You must be 16+ to complete our courses due to the insurance and accreditation of the course.
Are your courses for beginners?
Some courses are suitable for complete beginners, and some do require an entry level. Proof of entry level will be required to ensure you can complete the course.
Can I purchase and complete your course from outside the UK?
Yes, international students can complete our online ABT-accredited courses. However, ABT is UK-based, so you’ll need to check with your local authority or insurer to confirm it’s accepted in your country.
Is any materials supplied ?
Yes all products and materials are supplied for 1-2-1 training, unfortunately this is not possible for online courses.
Can I get extra support throughout the course?
Yes of course- You will have full access to our main Tutor Stacey at any point throughout your course for any support you need.
Do I receive a training kit with my course?
Kits are not included in the price of the course, however kits can be purchased for an extra fee. Contact info@sjohnstontrainingacademy.com for more information.
How do I pass my course?
In order to pass your course you will be required to complete theory questions and a practical case study.
What do case studies consist of?
Your case study should include your theory answers, these can be written in an email or on a word document.
You will also need to send in photo and video images to complete your case study.
Can I fail my course?
You can never fail our courses, we will always work with our students until they are ready to pass their course. Extra support and feedback will be given.
Do I receive a certificate?
Once you have passed your course you will receive accredited certificate via e-mail.
How long do I have to complete my online course?
You have 6 months to complete your course from the purchase date.